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Shipping Information
Shipping RatesCost of shipping is calculated using your zip code, the weight and size of the item(s). The best way to find out your shipping total is to add your item(s) to your shopping cart, enter your shipping information and proceed to the billing screen. It will then calculate your shipping total before you finalize your order. We reserve the right to contact you with regard to changes in shipping charges for orders of multiple products. Please do not select expedited shipping on Items marked as free shipping as they will only be sent our using regular ground service. [back to top]
Total Time For DeliveryWe make every effort to ship your product out as soon as possible. Many factors contribute to delivery time. Please allow up to 5 business days for delivery. If you're trying to estimate when your order will arrive, consider the following: Credit card approval must be received prior to processing. Orders placed on Federal holidays will be processed on the next business day. Products being shipped via Express Shipping are automatically upgraded for express processing in our warehouse however the 1-2 days refer to transit times only. [back to top]
Where We ShipWithin the 48 contiguous United States, Alaska, Hawaii, Canada and military addresses including APO, FPO & PCS. [back to top]
Tracking An Order
Every in-stock order that is shipped is given a unique tracking number. You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site.
Any items that have either special delivery requirements will be tracked by us directly to assure timely delivery. You will not receive a tracking e-mail. If you require further tracking information, please e-mail us at sales@theveneerstore.com
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